Shipping policy
SHIPPING POLICY
Last Updated: June 2026
SHIPPING INFORMATION
At TERK Uniforms™, we are committed to delivering quality healthcare apparel as efficiently as possible.
Our mission is simple:
Treat Every Healthcare Worker Right & Kind.
Please review our shipping policy before placing an order.
ORDER PROCESSING
Orders are typically processed within 1–5 business days after payment has been successfully received.
Processing times may vary during:
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New product launches
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Holidays
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Promotional periods
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High-volume order periods
Orders are processed Monday through Friday, excluding major holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
SHIPPING TIMES
Estimated delivery times:
United States
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Standard Shipping: 3–7 Business Days
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Expedited Shipping: 2–4 Business Days (when available)
International Shipping
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Estimated Delivery: 7–21 Business Days
Delivery times are estimates only and are not guaranteed.
SHIPPING RATES
Shipping rates are calculated at checkout based on:
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Delivery location
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Package weight
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Shipping method selected
Free shipping promotions may be offered periodically and will be displayed on our website when available.
TRACKING YOUR ORDER
Once your order ships, you will receive tracking information via email.
Please allow up to 24–48 hours for tracking updates to appear after receiving your shipment confirmation.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information.
TERK Uniforms™ is not responsible for delays, lost packages, or additional shipping costs resulting from:
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Incorrect addresses
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Incomplete addresses
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Invalid delivery information
If you notice an error in your shipping address, contact us immediately at:
We cannot guarantee changes once an order has been processed.
LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the shipping carrier, TERK Uniforms™ is not responsible for lost, stolen, or misplaced packages.
If your package is marked as delivered but cannot be located, please contact:
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The shipping carrier
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Your local delivery office
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Household members or neighbors
We will gladly assist you in filing a carrier claim when applicable.
SHIPPING DELAYS
While we strive to meet estimated delivery times, delays may occur due to:
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Weather conditions
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Carrier delays
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Customs inspections
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Holidays
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High shipping volume
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Events beyond our control
TERK Uniforms™ is not liable for shipping delays caused by third-party carriers.
INTERNATIONAL ORDERS
International customers may be responsible for:
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Customs duties
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Import taxes
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Brokerage fees
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Government-imposed charges
These fees are determined by your local customs authority and are not included in your purchase price or shipping cost.
DAMAGED PACKAGES
If your package arrives damaged, please contact us within 7 days of delivery.
Email:
Please include:
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Order number
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Description of the issue
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Photos of the package and product
We will review the issue and work toward a resolution.
CONTACT US
Questions about shipping?
Email: